Key Achievements:

• Streamlined client accounts processes, reducing month-end reporting time by 30%.

• Reconciled and cleared aged client balances, recovering £50,000 / $60,000 in outstanding fees.

• Implemented standardised client billing and reporting templates, saving the team over 20 hours per month.

• Improved accuracy and compliance of client account reconciliations, reducing errors by 25%.

• Supported senior accountants and partners in client financial analysis, enabling proactive advisory services.

Duties & Responsibilities:

• Maintain accurate client ledgers, including billing, payments, receipts, and adjustments.

• Prepare and reconcile client accounts monthly, ensuring all balances are accurate and up-to-date.

• Process client invoices, statements, and receipts efficiently and accurately.

• Monitor client accounts for overdue balances and liaise with clients to resolve queries and late payments.

• Assist in preparing client reports, management accounts, and reconciliations.

• Ensure compliance with relevant accounting standards, regulatory requirements, and internal controls.

• Support the preparation of trial balances and year-end client accounts.

• Reconcile suspense accounts and investigate unidentified payments.

• Liaise with partners, senior accountants, and clients on account queries and financial matters.

• Assist with VAT, payroll, and other statutory submissions for clients as required.

• Prepare supporting schedules and documentation for internal and external audits.

• Ensure all client financial records are properly documented and stored.

• Identify discrepancies and suggest process improvements to enhance efficiency and accuracy.

• Assist with client billing queries and resolve disputes promptly.

• Monitor client account KPIs, reporting on outstanding balances and aged debts.

• Collaborate with other teams, including tax, audit, and advisory, to ensure seamless client service.

• Assist in the training and mentoring of junior staff in client accounting procedures.

• Participate in continuous professional development (CPD) and industry updates.

• Support ad-hoc client financial analysis and reporting projects as required.

• Maintain high levels of client confidentiality and professional ethics.