Key Achievements:

Streamlined client accounts processes, reducing month-end reporting time by 30%.

Reconciled and cleared aged client balances, recovering £50,000 / $60,000 in outstanding fees.

Implemented standardised client billing and reporting templates, saving the team over 20 hours per month.

Improved accuracy and compliance of client account reconciliations, reducing errors by 25%.

Supported senior accountants and partners in client financial analysis, enabling proactive advisory services.

Duties & Responsibilities:

Maintain accurate client ledgers, including billing, payments, receipts, and adjustments.

Prepare and reconcile client accounts monthly, ensuring all balances are accurate and up-to-date.

Process client invoices, statements, and receipts efficiently and accurately.

Monitor client accounts for overdue balances and liaise with clients to resolve queries and late payments.

Assist in preparing client reports, management accounts, and reconciliations.

Ensure compliance with relevant accounting standards, regulatory requirements, and internal controls.

Support the preparation of trial balances and year-end client accounts.

Reconcile suspense accounts and investigate unidentified payments.

Liaise with partners, senior accountants, and clients on account queries and financial matters.

Assist with VAT, payroll, and other statutory submissions for clients as required.

Prepare supporting schedules and documentation for internal and external audits.

Ensure all client financial records are properly documented and stored.

Identify discrepancies and suggest process improvements to enhance efficiency and accuracy.

Assist with client billing queries and resolve disputes promptly.

Monitor client account KPIs, reporting on outstanding balances and aged debts.

Collaborate with other teams, including tax, audit, and advisory, to ensure seamless client service.

Assist in the training and mentoring of junior staff in client accounting procedures.

Participate in continuous professional development (CPD) and industry updates.

Support ad-hoc client financial analysis and reporting projects as required.

Maintain high levels of client confidentiality and professional ethics.