Key Achievements:

Maintained accurate client ledgers, reducing posting errors by 25%.

Reconciled client accounts, recovering £10,000 / $12,000 in overdue payments.

Streamlined invoice processing and record-keeping, saving 5–10 hours per month.

Assisted in month-end and year-end client accounts, improving efficiency by 15%.

Improved client query resolution times, enhancing overall client satisfaction.

Duties & Responsibilities:

Maintain accurate client ledgers, including recording invoices, payments, and adjustments.

Reconcile client accounts monthly, ensuring balances are accurate and up-to-date.

Prepare client statements and trial balances for review.

Monitor overdue client balances and liaise with clients to resolve queries.

Assist in month-end and year-end client account preparation.

Support VAT, payroll, and other statutory submissions for clients as required.

Maintain supporting schedules and documentation for audits and compliance purposes.

Assist senior accountants and partners with client financial analysis and reporting.

Identify discrepancies and report issues to senior staff for resolution.

Process client invoices and receipts accurately and efficiently.

Collaborate with other teams, including audit and tax, to provide seamless client service.

Support junior staff and assist in training as required.

Ensure compliance with internal policies, professional standards, and regulatory requirements.

Prepare ad-hoc client reports and summaries for management.

Maintain accurate records and filing systems for all client financial transactions.

Respond to client queries regarding accounts in a timely and professional manner.

Assist in reconciling suspense accounts and investigating unidentified payments.

Support continuous improvement initiatives within client accounting processes.

Ensure confidentiality and security of all client financial information.

Participate in continuous professional development (CPD) and technical training.