Key Achievements:

Streamlined payroll processes across multiple client accounts, reducing processing time by 30%.

Identified payroll discrepancies and errors, saving clients approximately £50,000 / $60,000 annually.

Implemented automated reporting templates, improving payroll accuracy and reducing manual errors by 25%.

Supported complex payroll projects, ensuring compliance with statutory regulations and client deadlines.

Enhanced client satisfaction through timely and accurate payroll processing and advisory support.

Duties & Responsibilities:

Process payroll for multiple client accounts accurately and on time, ensuring statutory compliance.

Prepare and submit payroll-related statutory returns, including PAYE, NIC, and other regulatory filings.

Reconcile payroll accounts and resolve discrepancies in client payroll records.

Maintain accurate payroll records, including timesheets, deductions, benefits, and allowances.

Liaise with clients to clarify payroll queries and provide guidance on payroll-related matters.

Support year-end payroll activities, including P60s, P11Ds, and other statutory documents.

Implement and maintain payroll systems and reporting templates for efficiency and compliance.

Monitor changes in payroll legislation and ensure clients remain compliant.

Assist in payroll audits and provide documentation to support internal and external reviews.

Train and mentor junior payroll staff, improving team efficiency and accuracy.

Ensure confidentiality and security of all payroll and client data.

Collaborate with HR, finance, and accounting teams to integrate payroll processes with client systems.

Prepare payroll reports and management summaries for clients and senior partners.

Contribute to process improvement initiatives and best practice implementation.

Handle complex payroll adjustments, retroactive payments, and deductions.

Provide advice to clients on payroll policies, statutory obligations, and best practice procedures.

Support payroll-related projects, including system migrations and process automation.

Maintain compliance with internal policies, professional standards, and regulatory requirements.

Participate in continuous professional development (CPD) and technical training.

Resolve escalated payroll issues promptly and professionally, maintaining high client satisfaction.